Sep 26, 2018
In this episode, Karen and Cadie welcome their first show guest and he’s a bonafide restaurant, bar business guru, and local legend - Noell Broughton. Noell shares his business journey and gives his insights on buying an existing business, starting out from scratch, and all the trials and tribulations that go with business ownership. Plus, Karen and Cadie quiz him on delegating responsibilities, management style, training, and running multiple brands and locations. Any business owner and entrepreneur can learn a lot from Noell’s expertise and insights.
> There is a difference between starting a new business and buying an existing one and location. They both need speicific strategies, plans and resources.
> Hiring the right people you can trust and train is essential to your business and having the ability to delegate daily responsibilities so you can start working on your business, not in it.
> When running multiple businesses and locations, you need to be aware that you are sharing a proportional amount of time and attention with each company, division or location. Staff (and management) need to know that they are essential and one project or business is not more important than the other.
Starting a business from scratch, you have this yearning inside you that you wanna do something. - Noell Broughton
When I see a place, and then sometimes I might not think it's right, but then I have this thought in my mind that says, "If I don't do it, somebody else is." - Noell Broughton
I've gotten to the point now where I don't do any hiring and firing. I have managers that do that, which, you know, takes all that personal load off of me. - Noell Broughton
I waitressed in college, but I only lasted two and a half months. People are mean. I would be so nice. Somebody left me half of a dollar bill one time. - Cadie Gaut
I love the functionality of a restaurant. I love being in it, I love being in the kitchen, being in the front. - Noell Broughton
I write down everything I have to do every day. And, I put a star by it, I dot it when it's done. I check it when it's done, I dot it if I can carry it over the next day, and I've saved them. - Noell Broughton
I'm a control freak, but I like to know where everything is and what's going on with it. Letting go was the hardest thing to do. Finding good people is key. - Noell Broughton
It’s a proud moment when you see somebody that you've been working with, and you're trying to help them. You ask, where do you want to go, what you want to do, and then you help them get there, - Karen Simmons
I judge them (employees) by their initiative. What are they doing on their own? If they're doing things without being told, they are definitely a keeper. Noell Broughton
I love the push. People do better when they're pushed a little. - Karen Simmons
You know, you're not gonna give just anybody the keys to the promised land and give them the opportunity to drive it into the ground. - Noell Broughton
Wine of the episode:
Rilasso - Montepulciano D'abruzzo
Learn more about Karen Simmons & Cadie Gaut
Payroll Vault - Mobile & Baldwin Counties
About Cheers To Business
Cheers To Business is a seriously casual business and entrepreneur podcast that discusses starting, running, refining and growing your company, or excelling at your current job with two or your soon-to-be friends - over a glass of wine. Please subscribe, review and rate Cheers To Business on iTunes, SoundCloud & Overcast. You can contact and stay connected with us by LIKING our Cheers To Business Facebook page. Thanks for listening and as always, CHEERS to you!